Topics tagged cloud-zendesk

Topic	Replies	Views	Activity
Moving tickets from Zendesk to JSM Cloud General Questions cloud-jira , cloud-zendesk	10	53	February 25, 2026
Zendesk Status Sync General Questions cloud-zendesk	5	33	July 29, 2025
Add a new tag to the Zendesk source ticket, during outgoing sync General Questions zendesk , zendesk-jira , cloud-zendesk	4	45	June 18, 2025
Attachments as internal notes, from Jira to ZD General Questions cloud-zendesk	3	69	May 20, 2025
Attachments sync from Jira to ZD General Questions cloud-jira , cloud-zendesk , migrated_question	4	88	March 27, 2025
Syncing Zendesk labels with Azure Devops General Questions zendesk , cloud-zendesk	2	21	December 15, 2024
Is there a way to access the Jira ticket URL directly within the Exalate trigger? General Questions exalate , cloud-jira , cloud-zendesk , migrated_question	3	85	November 4, 2024
Jira issue handling multiple attached images with same filename General Questions exalate , cloud-jira , cloud-zendesk , migrated_question	2	30	November 4, 2024
Zendesk - attachments are always public General Questions zendesk , zendesk-jira , cloud-zendesk , migrated_question , attachment-on-restri	1	38	November 4, 2024
Trigger not catching on sync General Questions zendesk , zendesk-jira , cloud-zendesk , migrated_question	2	16	November 4, 2024
How to sync users fields from ZenDesk to Jira General Questions cloud-jira , cloud-zendesk , migrated_question , fieldmapping , assignee	1	30	December 4, 2024
Is it possible to sync Zendesk ticket related information? General Questions cloud-zendesk , migrated_question	1	29	November 4, 2024
How to retrieve the ticket participants on zendesk General Questions cloud-zendesk , migrated_question , usecase-general	1	40	November 4, 2024
JSD attachment made public on ZD General Questions onpremise-jira , cloud-zendesk , migrated_question	2	9	November 4, 2024
How to avoid error "Status: closed prevents ticket update" General Questions cloud-zendesk , migrated_question	2	73	November 4, 2024
We are trying to Integrate ServiceNow and Zendesk but can't get the Priority field to update. Get the error "Priority is invalid, Priority cannot be blank" General Questions cloud-zendesk , migrated_question	1	21	November 4, 2024
Is there a way to remove synchronisation for the historic data? General Questions cloud-jira , jira-cloud , zendesk , cloud-zendesk , migrated_question	1	87	November 4, 2024
ZD local replica doesnt include attachments if they were sent in an email's body General Questions cloud-zendesk , migrated_question	1	33	November 4, 2024
How to set up a sync between multiple Zendesk tickets to one Jira Cloud issue? General Questions cloud-jira , jira-cloud , zendesk , cloud-zendesk , migrated_question	1	19	November 4, 2024
Keeping original commentor's name General Questions cloud-zendesk , migrated_question	2	6	November 4, 2024
Setting a ZD check box field General Questions cloud-zendesk , migrated_question	3	46	November 6, 2024
Avoid tags overwrite in ZD General Questions cloud-zendesk , migrated_question	4	50	November 6, 2024
Only Sync Field if Changes on Remote General Questions onpremise-jira , exalate , jira , cloud-zendesk , migrated_question	3	42	November 6, 2024
How to note a comment coming from ZD to JSD? General Questions cloud-jira , zendesk , cloud-zendesk , migrated_question	2	15	November 4, 2024
Sync "Submitter" in Zendesk to JIRA Reporter General Questions onpremise-jira , exalate , cloud-zendesk , migrated_question	3	35	November 6, 2024
User's email & name from ZD reporter to JSD reporter General Questions zendesk , cloud-zendesk , migrated_question	3	17	November 6, 2024
How do i get for single list General Questions cloud-jira , zendesk , cloud-zendesk , migrated_question	2	26	November 4, 2024
Handling of different "nodeHelper" implementations (Jira/Zendesk) General Questions zendesk , cloud-zendesk , migrated_question	1	15	November 4, 2024
How to check if a label is present in Zendesk? General Questions cloud-zendesk , migrated_question	1	15	November 4, 2024
Sync organization from Zendesk to Jira General Questions onpremise-jira , cloud-jira , cloud-zendesk , migrated_question	2	40	November 4, 2024