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About the General Questions category
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0
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38
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November 3, 2024
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Jira Private <-> ServiceNow
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3
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26
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September 4, 2026
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Change Request status not syncing from Jira Cloud to Jira On-Premise (no error shown)
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2
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17
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September 3, 2026
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Jira Cloud → Azure DevOps Description formatting lost
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6
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47
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August 28, 2026
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Best practice for SF Case Merge when the synced case is not the master case
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2
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32
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August 27, 2026
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Assistance Required: Conditional mapping/masking of source project names in Incoming Sync script
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2
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27
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August 25, 2026
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Possibility to sync Jira comments only if the start with a specific string
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3
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38
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August 19, 2026
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Could not create an work item with type `[System] Service request`
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11
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64
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August 18, 2026
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External script not working in Jira Data Center
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6
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47
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August 14, 2026
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DevOps > Jira Attachments
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18
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554
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August 12, 2026
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Ncoming sync fails on Closed issues after adding jira.issue.editable=false workflow property (Jira Cloud)
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8
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51
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August 7, 2026
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Many Issue Links in Issue Sync generates "Issue Tracker Error" on Destination
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7
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43
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August 7, 2026
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Adding comment to AdditionalComments in ServiceNow - not work log
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4
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24
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August 6, 2026
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Issue with Comment Edit Synchronization between Jira Cloud and Azure DevOps Cloud
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6
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112
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August 5, 2026
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How to sync Rich Text Description from Azure to a Custom Rich Text Field in Jira
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7
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49
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July 28, 2026
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How to detect when an issue is Unexalated?
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5
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32
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July 27, 2026
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Sync Jira Sprints from Data Center to Cloud
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4
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37
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July 26, 2026
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Change a standard issue type to Sub-task on Jira Cloud
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3
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41
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July 16, 2026
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Azure DevOps as the Source of Truth(in case of conflict) in a Jira DC ↔ Azure DevOps Private/Public Connection
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4
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35
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July 15, 2026
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Unable to Synchronize Assets Field Values Between projects in JSM Cloud
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12
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223
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July 15, 2026
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Need a solution for a bi-directional sync, of embedded (in-line) images in the description/comments/Text fields etc.) and their attachments
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13
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233
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July 15, 2026
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Not able to sync fix version from destination to source project
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2
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32
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July 13, 2026
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Nable to retrieve Table Grid values via API and include them in email notifications (JSM Cloud)
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2
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27
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July 13, 2026
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Zendesk to JSM migration limit size
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2
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23
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July 13, 2026
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Jira Cloud to Jira Cloud: Trigger issues with type "[System] Service request"
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2
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30
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July 13, 2026
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Restrict transitions to proxy user only
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4
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39
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July 13, 2026
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Create a connection using script instead of user interface
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2
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45
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July 11, 2026
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I'm trying to bulk unexalate several Jira issues, could anyone help me achive this?
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4
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47
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July 11, 2026
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Exalate sync fails due to MIME type rejection on ServiceNow side
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4
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38
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July 11, 2026
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Has anyone integrated SERVICENOW to JIRA via exalate for Vulnerability response?
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3
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39
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July 10, 2026
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