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About the General Questions category
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0
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15
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November 3, 2024
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Exalate Assignee Getting Removed
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3
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6
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August 8, 2025
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Resolution values not syncing between GitHub and Jira
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9
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13
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August 9, 2025
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How to set a "variable" type field (inherited from catalog item) of a requestitem from ServiceNow
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1
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3
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August 8, 2025
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Unable to sync the User picker field
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3
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7
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August 8, 2025
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Updating comments doesn't put comments under sync (Jira DC → Jira Cloud)
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2
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11
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August 8, 2025
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Text formatting issue GitHub to Jira Cloud
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8
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55
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August 7, 2025
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Comments deleted by sync user
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1
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11
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August 7, 2025
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Attachments as internal notes, from Jira to ZD, again
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4
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42
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August 6, 2025
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New Error without changing code Bad response when Updating work item - 400 - response body: VS403354: Index out of range for path /relations/7
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6
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18
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August 5, 2025
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The transition in the workflow isn't functioning properly
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2
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17
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August 5, 2025
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Unable to Synchronize Assets Field Values Between projects in JSM Cloud
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1
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19
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August 4, 2025
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Sync Issue: SN Priority Field (ServiceNow to Jira)
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1
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4
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August 1, 2025
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Synchronize attachment deletions
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5
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27
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July 31, 2025
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Synchronising Status between Jira and Freshdesk
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3
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14
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July 31, 2025
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DevOps to Jira Description population is unformatted
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3
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16
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July 31, 2025
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Tags and Status to automatic update from both sides -Jira and DevOps-
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4
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8
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July 31, 2025
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Sync Issue - Jira and Zendesk
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12
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18
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July 30, 2025
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How can you add a label (tag) in Azure DevOps based on a custom text field (Jira Onpremise)?
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3
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23
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July 30, 2025
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Zendesk Status Sync
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5
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13
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July 29, 2025
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Custom Fields not being populated on DevOps Side
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8
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19
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July 28, 2025
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Synchronization of relations from ADO to Jira Cloud
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2
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13
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July 28, 2025
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issueUrl coming back blank for both Jira and DevOps when exalate triggered from Jira side
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15
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36
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July 28, 2025
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Zendesk status not updating when multiple updates are sent
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1
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25
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July 28, 2025
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GraphQL 404 error in our GitHub → Azure DevOps Exalate connection
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5
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27
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July 25, 2025
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Issue: Date Field Not Syncing as Null from Jira to Salesforce
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4
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25
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July 25, 2025
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Exalate Sync Trigger Disconnects Automatically – Jira Cloud
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1
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21
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July 23, 2025
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I have a Salesforce Case <> Salesforce Case Connection and HTML is in comments, how do I remove this?
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10
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62
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July 24, 2025
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Is there a way to desactivate update notification mails from exalate tickets?
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4
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17
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July 18, 2025
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Exalate Sync Help: Syncing Incident-Related Jira Issues with Customer Case Data
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1
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15
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July 17, 2025
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