Originally asked by Mikael Bohlin on 23 September 2020 (original question)
I want to check if a label is not present in Zendesk. If it exist in the ticket a sync shoould not be done.
How to do it ?
Originally asked by Mikael Bohlin on 23 September 2020 (original question)
I want to check if a label is not present in Zendesk. If it exist in the ticket a sync shoould not be done.
How to do it ?
Answer by Juan Grases on 23 September 2020
You can retrieve the label from the issue.labels
which return a List of labels. You can operate on the list using groovy collection methods:
if(issue.labels.collect{it.label}.contains("No sync")){
return;
}
Mikael Bohlin
Add this to the outgoing sync on the top of the script.
Whenever the replica is empty, no sync will be done