We have trigger that is not fired!

General Questions
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1

Originally asked by Mikael Bohlin on 30 June 2020 (original question)

Hi,

we have mulitple triggers for multiple connections, but one of them are not fired.

And when testing a bulk sync , wrong ticket was synced.

Please assist.

Regards

Mikael

Comments:

Roman commented on 30 June 2020

Hi Mikael Bohlin

May I have the trigger syntax please?

Thanks,

Roman

2

Answer by Mikael Bohlin on 30 June 2020

Hi,

its´s a simple trigger like this: tags:to_support

Regards

Mikael B

Comments:

Roman commented on 30 June 2020

Would you be available for a call?

Mikael Bohlin commented on 30 June 2020

Yes

Roman commented on 30 June 2020

Mikael Bohlin

Please join

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Mikael Bohlin commented on 30 June 2020

Sorry, ready now !