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How can I configure Exalate so that comments from our Jira Software project sync into Jira Service Management as internal only, while ensuring that only internal JSM comments sync back to Jira Software (and public/customer-facing comments stay in JSM)?
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2
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5
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September 24, 2025
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Exalate Assignee Getting Removed
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8
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33
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September 23, 2025
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Updating comments doesn't put comments under sync (Jira DC → Jira Cloud)
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8
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87
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August 20, 2025
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New to Exalate/Groovy Script and I need help
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2
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20
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August 11, 2025
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Change in GitHub repository
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1
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27
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July 14, 2025
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Issue with Zendesk Ticket Link in JIRA
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3
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16
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June 27, 2025
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Saving the value of a constant
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2
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14
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June 19, 2025
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Being able to set the "Parent Link" field in Jira DC
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1
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82
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June 13, 2025
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Subtask synchronization problem
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1
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31
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May 22, 2025
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Calling Atlassian GraphQL API
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1
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43
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May 17, 2025
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Syncing Service Now RITM variables to Jira Cloud
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11
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82
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April 30, 2025
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Incorrect Resolution Synced Despite Different Transitions
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1
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24
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April 27, 2025
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Need a solution for a bi-directional sync, of embedded (in-line) images in the description/comments/Text fields etc.) and their attachments
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10
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113
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April 15, 2025
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Configuring Exalate to Prevent External Access to Existing Jira Tickets
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1
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29
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April 1, 2025
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Setting up incoming Jira from Service Now RITM's
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6
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40
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March 25, 2025
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Clean up Exalate database after restore Prd to Dev environment
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2
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36
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March 13, 2025
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Syncing Closure of Jira User Story, ServiceNow RITM, and Task
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5
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54
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February 18, 2025
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After deleting the content of a local field that is synchronized with a mandatory remote field, the error persists, even when the local field is refilled
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1
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44
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December 13, 2024
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JIRA Single Picklist Custom field to a Salesforce Case Text Field
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4
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28
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December 6, 2024
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Labels not setting on Jira Issue
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1
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11
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November 4, 2024
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Scrip for sync - Jira "Select List (Multiple Choice)" values => Zendesk "multi-select dropdown" values
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1
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22
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November 4, 2024
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How to Impersonate Attachments in Jira Cloud?
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1
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10
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December 4, 2024
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getLocalIssueFromRemoteId() always returns null
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1
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15
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November 4, 2024
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How to synchronize custom fields?
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4
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22
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November 4, 2024
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Comment synchronization between Zendesk and Jira
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1
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20
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November 4, 2024
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Troubleshooting : Error while syncing records from Salesforce to JIRA
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5
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14
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November 4, 2024
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Synching issues on JIRA Cloud
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1
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6
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November 4, 2024
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How can I use Exalate to synch development related pull requests from Azure to Jira?
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1
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6
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November 4, 2024
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Github label cannot be set by Jira issue type and vice versa
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4
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15
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November 6, 2024
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Custom field synchronization in Jira
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2
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6
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November 4, 2024
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