How to synchronize custom fields?

General Questions
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1

Originally asked by Harold Oconitrillo on 10 November 2023 (original question)

Hello I am trying to sync custom fields and I would like a little help.

The case is I want when in Jira1 custom field is ‘yes’ on Jira 2 2 other fields to be “Yes” too. Can you please send me the outgoing and incoming script for this. Thank you

2

Answer by Javier Pozuelo on 21 November 2023

Hello Mario,

You need to place the following script in your connection:

Outgoing Sync Jira Cloud 1

replica.customFields."Bug" = issue.customFields."Bug"

Incoming Sync Of Jira Cloud 2

if(replica.customFields."Bug".value?.value == ["Yes"]){ 
	issue.customFields."Bug Fix Approved (Team Leaders)".value = ["Yes"] 
	issue.customFields."Bug fix reason"?.value = "NAVMOBILE"
}else{
	issue.customFields."Bug Fix Approved (Team Leaders)".value = [] 
	issue.customFields."Bug fix reason".value = null
}
3

Answer by Mario on 11 November 2023

The problem is that this check box may be checked after the task is created so it errors for a null object

4

Answer by Mario on 11 November 2023

Hello

544×122 2.94 KB

I am sending a picture of the exact field. It is the same on both sides

5

Answer by Daniel Miks on 10 November 2023

Hi
It depends on what type of fields you use for the option “yes”. Is it a text field, list, or any other type.
Do you use Cloud or DC?

I would by with looking at this documentation:
https://docs.exalate.com/docs/how-to-synchronize-custom-fields-in-jira-cloud

This is for on-prem:
https://docs.exalate.com/docs/how-to-synchronize-custom-fields-in-jira-on-premise

Regards
Daniel Miks
Eficode