Originally asked by Chris Lord on 14 September 2021 (original question)
Hi,
We have received the following unexpected error and was wondering if anything can be seen from the stack trace.
Impact:
Sync for ticket 1878153 is blocked
Local ticket:
1878153
Connection:
CS_to_2ndlines
Error Type:
Unexpected error
Error Creation Time:
Sep 13, 2021 22:30:06
Error Detail Message:
Unexpected error occurred while communicating with destination side. Error when posting sync request from sync event `5037` to `https://jcloudnode-egba-maux-kali-esox.exalate.cloud`. Received a response `Not Found(404)`: `404 page not found ` Generate an exalate support.zip file and contact support.
Error Stack Trace
com.exalate.api.exception.bug.rest.RestTransportBugException: Unexpected error occurred while communicating with destination side. Error when posting sync request from sync event `5037` to `https://jcloudnode-egba-maux-kali-esox.exalate.cloud`. Received a response `Not Found(404)`: `404 page not found ` Generate an exalate support.zip file and contact support. at com.exalate.error.services.BugExceptionCategoryService.generateRestExalateTransportBugException(BugExceptionCategoryService.scala:265) at com.exalate.error.services.ExalateRestErrorResponseCategoryService.$anonfun$categorizeNetworkAndRestResponseException$4(ExalateRestErrorResponseCategoryService.scala:36) at scala.Option.getOrElse(Option.scala:189) at com.exalate.error.services.ExalateRestErrorResponseCategoryService.categorizeNetworkAndRestResponseException(ExalateRestErrorResponseCategoryService.scala:36) at com.exalate.replication.services.transport.v1.rest.SyncRequestClient$$anonfun$postSyncRequest$3.applyOrElse(SyncRequestClient.scala:54) at com.exalate.replication.services.transport.v1.rest.SyncRequestClient$$anonfun$postSyncRequest$3.applyOrElse(SyncRequestClient.scala:50) at scala.concurrent.Future.$anonfun$recoverWith$1(Future.scala:417) at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41) at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64) at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56) at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23) at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85) at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93) at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48) at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48) at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290) at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020) at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656) at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594) at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183) Caused by: com.exalate.domain.exception.rest.ExalateRestResponseException: Received a response `Not Found(404)`: `404 page not found ` at com.exalate.replication.services.transport.ResponseHandler.handleUnsuccessfulResponse(ResponseHandler.scala:81) at com.exalate.replication.services.transport.ResponseHandler.handleExalateResponse(ResponseHandler.scala:52) at com.exalate.replication.services.transport.ResponseHandler.handleResponses(ResponseHandler.scala:27) at com.exalate.replication.services.transport.v1.rest.SyncRequestClient.$anonfun$postSyncRequest$2(SyncRequestClient.scala:48) at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307) … 14 more
Appreciate any help or insight you may have.
Thanks,