Trim comment length in Jira Cloud

General Questions
,
1

I’m getting an error about the length of a comment being over 32,767 when using

issue.comments = commentHelper.mergeComments(issue, replica)

What can I do? I’m happy to trim the comments before but it doesn’t seem to help

2

To address this, you can trim the comment length before merging the comments by modifying your Jira Cloud Incoming script as follows:

issue.comments = commentHelper.mergeComments(issue, replica, { it.body = it.body.take(32767); it })

This will take only the first 32,767 characters of each comment before merging. You can adjust the 32,767 to a different value if needed.

I hope this helps!

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