Bad response when Editing comment 7566463 - 400

Use Case
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Originally asked by Joanna Kwiatek Tokarz on 17 November 2020 (original question)

Hi All,

I received the following error:

Bad response when Editing comment 7566463 - 400 - response body: VS403664: Unable to update the comment 7566463, you must be a creator of the comment to update it.

Is it related to tool configuration itself or is it Exalate restriction?

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Answer by Joanna Kwiatek Tokarz on 19 November 2020

We don’t have issue.comments = commentHelper.mergeComments(issue, replica) in our code segment.

But we have --> workItem.comments = commentHelper.mergeComments(issue, replica)

Can you please get the confirmation if we can do same for workItem.comments to solve the issue.

3

Answer by Juan Grases on 17 November 2020

Hi, one way to avoid this error is not using on your azure incoming script:

issue.comments = commentHelper.mergeComments(issue, replica)

but instead use:

issue.comments += replica.addedComments

Comments:

Joanna Kwiatek Tokarz commented on 18 November 2020

We don’t have issue.comments = commentHelper.mergeComments(issue, replica) in our code segment.

But we have --> workItem.comments = commentHelper.mergeComments(issue, replica)

Can you please get the confirmation if we can do the same for workItem.comments to solve the issue.

4

Answer by Samuel Bartolome on 17 November 2020

It looks to me a permissions issues in your Jira instance(s), Add Comment