Hi,
For some reason Internal Notes added to some work items (at least one) added in our cloud Jira synced to customer DC instance despite it being excluded from sync.
Sync name is Eficode-Services_to_Daimler-Truck-Jira if you check it from logs.
Outgoing sync from our instance is like
–
replica.key = issue.key
replica.type = issue.type
replica.assignee = issue.assignee
replica.reporter = issue.reporter
replica.summary = issue.summary
replica.description = issue.description
replica.labels = issue.labels
replica.comments = issue.comments.findAll{!it.internal}
replica.resolution = issue.resolution
replica.status = issue.status
replica.parentId = issue.parentId
replica.priority = issue.priority
replica.attachments = issue.attachments
replica.project = issue.project
//Comment these lines out if you are interested in sending the full list of versions and components of the source project.
replica.project.versions =
replica.project.components =
–
Note the “replica.comments = issue.comments.findAll{!it.internal}”.
This seems to work on most issues (tested couple different connections with similar config) and even some in this specific project, but for this issue the notes were synced.
Could you please help me understand what causes this? Despite our Jira being in cloud, I cannot see exalate cloudnode details for this connection (customer end is DC). Please let me know if you need more info from our end.