Jira On-Permise 9.5 sync is broken

General Questions
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1

Originally asked by Egor on 09 January 2023 (original question)

After updating ti Jira 9.5 Exalate stopped work

In logs

java.lang.RuntimeException: class com.exalate.node.plugin.lifecycle.AddOnLifecycleService tried to access protected method 'void org.apache.logging.log4j.core.filter.AbstractFilterable.<init>()' (com.exalate.node.plugin.lifecycle.AddOnLifecycleService is in unnamed module of loader org.apache.felix.framework.BundleWiringImpl$BundleClassLoader @1ef047b2; org.apache.logging.log4j.core.filter.AbstractFilterable is in unnamed module of loader java.net.URLClassLoader @4b4523f8). Listener: com.exalate.node.plugin.lifecycle.AddOnLifecycleService event: com.atlassian.plugin.event.events.PluginEnabledEvent
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:53)
	at com.atlassian.diagnostics.internal.platform.monitor.event.EventSystemMonitor.invokeMonitored(EventSystemMonitor.java:105)
	at com.atlassian.diagnostics.internal.platform.monitor.event.MonitoredListenerInvoker.invoke(MonitoredListenerInvoker.java:38)
	at com.atlassian.event.internal.ComparableListenerInvoker.invoke(ComparableListenerInvoker.java:48)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.lambda$null$0(AsynchronousAbleEventDispatcher.java:37)
	at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:85)
	at com.atlassian.diagnostics.internal.platform.monitor.event.MonitoredEventDispatcher.dispatch(MonitoredEventDispatcher.java:36)
	at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:114)
	at com.atlassian.event.internal.LockFreeEventPublisher.publish(LockFreeEventPublisher.java:40)
	at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:90)
	at com.atlassian.plugin.manager.DefaultPluginManager.broadcastIgnoreError(DefaultPluginManager.java:1972)
	at com.atlassian.plugin.manager.DefaultPluginManager.lambda$broadcastPluginEnabled$41(DefaultPluginManager.java:1782)
	at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
	at com.atlassian.plugin.manager.DefaultPluginManager.broadcastPluginEnabled(DefaultPluginManager.java:1781)
	at com.atlassian.plugin.manager.DefaultPluginManager.lambda$enablePlugins$30(DefaultPluginManager.java:1587)
	at com.atlassian.plugin.manager.PluginTransactionContext.wrap(PluginTransactionContext.java:63)
	at com.atlassian.plugin.manager.DefaultPluginManager.enablePlugins(DefaultPluginManager.java:1549)
	at com.atlassian.jira.plugin.JiraPluginManager.enablePlugins(JiraPluginManager.java:134)
....

Is it possible to fix or make workaround until fixed. Or is there information when new version of plugin compatible with Jira 9.5 will be released?

Comments:

Support commented on 10 January 2023

Please be aware we have a defined timeframe for this Exalate compatibility patch to be released, within the following week for the Jira upgrade version. Thanks for your comprehension and patience. As soon as we have a new update we will keep you informed.