Hello. I’m using an old JIRA Server 8.9.1 with Exalate 5.4.0
I need to just plugin works. But all of my sync is blocked due Error “Plugin Expired
Two years have passed since the last jiranode upgrade.”
If I upgrade Exalate to 5.15.0 (last compatible ver.) then another error appears: “Both sides need to have a valid license in order for synchronization to work”
I have already read this: Jira End of Life and Support
And in there is time cap increase mentioned, but I don’t understand how to increase it
Please help.
Hi @evgeniy.kharitonov ,
Welcome to the Exalate community!
The 2 years cap has been included because of the particular nature of Exalate. A loosely coupled system architecture can result very quickly in difficult problems if the divergence between the nodes between multiple versions get too wide. I’m hoping you understand but if not - please let us know.
Regarding the error you encounter when upgrading
If I upgrade Exalate to 5.15.0 (last compatible ver.) then another error appears: “Both sides need to have a valid license in order for synchronization to work”
Probably there is some licensing related to it. Let’s review if all licenses are active.
Please raise a support ticket with necessary details - referring this post - on
our support portal
1 Like
So I can’t upgrade, because of the license for an older version, and I can’t use the older version because of the 2 years cap. There is way to make this work somehow?
вт, 26 нояб. 2024 г. в 22:34, Francis Martens via Exalate <notifications@exalate1.discoursemail.com>:
My Jira servers don’t receive any upgrades. So there is no divergence between nodes. It just works fine before this error happens.
вт, 26 нояб. 2024 г. в 23:08, Евгений Харитонов <thespot94@gmail.com>:
P.S. Ticket already created