I want to synchronize with the issue that already exists

General Questions
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1

Originally asked by Levi Park on 15 January 2021 (original question)

Hi,

I’m going to sync to an issue that already exists at the destination.(Not use issue view more > connector menu)
I would like to send the issue key value to custom field from the source instance and search for the issue with that value at the destination and have a sync if it already exists.

Is it possible? How can I do?

Thanks,

2

Answer by Daniel Miks on 21 March 2022

Hi Levi Park

I would say no. You would have to use the menu: More/Connect approach!

Can not see any other way of letting Jira know how to trigger the sync to an existing issue.

Regards

Daniel