Sync parent issue with its associated exisiting linked issue

Originally asked by Venkat Ramanujam on 22 August 2022 (original question)


We would want to sync custom fields/system fields between a existing ticket & its associated linked ticket created in remote instance .

Usecase :

Lets say we have two Jira instances A & B . We have mechanism where we can create a ticket from instance A in Instance B . The ticket created in Instance B is visible in Instance A as under issue links .

Now we want to sync the source ticket (Instance A ) with its associated Linked issue (Ticket from Instance B visible in instance A under issue links section).


Answer by Jillani Fazal on 22 August 2022

hi Venkat Ramanujam Please refer to this doc:

https://docs.idalko.com/exalate/display/ED/Exalate+for+Jira+on-premise%3A+Syncing+issue+links+to+a+custom+field+with+Jira+Issue+Link+API

Thank you!