How to migrate/sync old Jira issues to Zendesk and preserve comment and status change timestamps?

Originally asked by Tomas Vaitkevicius on 08 March 2024 (original question)


Hello,

Maybe someone know a solution on how to preserve timestamps when old tickets are migrated from Jira to Zendesk with script mode?

We are looking to preserve datestamps and timestamps for comments and for status changes too.

Any help would be very much appreciated! Thank you.