Originally asked by Antje Stejskal on 02 March 2022 (original question)
When a Jira server (private) is synchronized with a Jira service management (public), what are the steps to modify the Jira base URL? How to make sure, that all issues, that are alredy exalated, update their synch links? Any other caveats?
Answer by Marcus Nygren on 18 March 2022
Hello Antje,
It’s not possible to change the Destination URL of an Exalate Sync, instead I would recommend you set up the sync anew with the new URL and utilize the Bulk Connect option in Exalate to connect your issues.
You should be able to set up a CSV file with the followig format to reconnect the issues
LOCALKEY-1,REMOTEKEY-35
LOCALKEY-2,REMOTEKEY-64
Answer by Serhiy Onyshchenko on 28 March 2022
Hello, Antje Stejskal , let me build on top of Marcus Nygren 's response
It should be possible to change the URL (only for Jira on-prem) from the private side:
https://docs.idalko.com/exalate/x/M5ArAQ
And for the sync links:
UPDATE replica SET payload = REPLACE('$OLD_URL', '$NEW_URL');
Please, let me know if this helps.