Originally asked by Keerthi on 29 March 2022 (original question)
Hi Team ,
i am able to generate support.zip file from exalate console . but getting error while downloading the file
please do the needful
Thanks
Keerthi
Comments:
Ariel Aguilar commented on 31 March 2022
Hi there,
If there is a problem downloading the support zip (on Jira Server/Datacenter)
The file can be found under /export/jiranode-support-zip
If it’s other platform, I would recommend to raise a support ticket.
Kind regards,
Ariel