Originally asked by Mikael Bohlin on 13 March 2020 (original question)
Hi,
how can i sync only internal comments from Zendesk ?
Mikael BSource: Zendesk (old community)
Answer by Juan Grases on 13 March 2020
Hi!
On your zendesk (or any other platform) outgoing sync, you can filter comments with:
//Outgoing script
replica.comments = issue.comments.findAll{it.internal}
This would only send internal comments to the other side.
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