Originally asked by Sarita Bhatt on 11 October 2023 (original question)
How do i send comments to Zendesk only if certain text is found in ADO comment eg: @send2Zendesk if found in comments section only then will it sync to zendesk
Originally asked by Sarita Bhatt on 11 October 2023 (original question)
How do i send comments to Zendesk only if certain text is found in ADO comment eg: @send2Zendesk if found in comments section only then will it sync to zendesk
Answer by Javier Pozuelo on 11 October 2023
Hello Sarita,
Place the following code in your Azure DevOps Outgoing Sync
workItem.comments.collect{ comment ->
if(comment.body.contains("@send2Zendesk")){
replica.comments += comment
}
}
replica.comments = nodeHelper.stripHtmlFromComments(replica.comments)
This code snippet will only add to the replica, the comments that contain the following text: “send2Zendesk”.
Regards,
Javier Pozuelo
Answer by Sarita Bhatt on 12 October 2023
I also tried the reverse from zendesk to ado only for internal comments with below script and it worked
def intc = issue.comments.findAll{it.internal}
def matchingComments = intc.findAll
{
comment ->
comment.body =~ /@send2ado/
}
replica.comments += matchingComments
Answer by Sarita Bhatt on 12 October 2023
Yes it worked…Thanks
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