I am trying to change the Proxy user and get the Error Message below

Originally asked by Champ Yarbrough on 03 January 2021 (original question)


Error when updating token in the Zendesk Node side

Comments:

Serhiy Onyshchenko commented on 04 January 2021

Hello, Champ Yarbrough, what’s your zendesk URL?
Normally, Exalate would validate the new user via old one, but it seems something’s off.
Our support could try and change it for you.

Champ Yarbrough commented on 06 January 2021

Sorry thought I had sent you my Zendesk URL.

Champ Yarbrough commented on 06 January 2021

https://supporttideworks.zendesk.com/

Answer by Champ Yarbrough on 05 January 2021

If you would change it to:

ExalateUser

samvimes515@gmail.com

This is the Token I generated

ig2z0rh5qDrw01SDIurUfPhVBd8fpTTqNCwuOwO8