Zendesk - Version 5.0.26

Release History Zendesk
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:loudspeaker: Released for ZENDESK on Dec 9, 2020

From now on, you will receive a verification link when registering an instance. This makes it easier to finish the evaluation process and create an Exalate proxy user account. Besides, this feature also improves security. Also, you can set up Exalate to mention a user, who added a specific attachment to a ticket. We also fixed a couple of bugs and made UI improvements

:bullseye: In This Release

:sparkles: Improvements

EXE-801 We updated the process of registering an Exalate instance. From now on, you will receive a verification link to your email. This simplifies the process of creating an Exalate admin account and improves security
ZENDESK-294 Exalate can now mention a specific user who added an attachment

:wrench: Bug Fixes

ZENDESK-137 Fixed bug where it was not possible to sync inline attachments
ZENDESK-291 Fixed bug with comments not syncing for reopened issues
EXAEDIT-1168 Fixed bug where it was not possible to verify admin access for Visual mode connections in Safari
EXACOMP-949 Fixed bug with memory chunks being labeled incorrectly

:artist_palette: UI Updates

EXACOMP-913 Added possibility to connect issues from the Entity Sync status tab
EXACOMP-840 You can now save changes in a connection by pressing the following hotkeys:
  • Ctrl+S on Windows or Linux
  • Cmd+S on Mac
Zendesk - Release History