How to sync the values of an encryption custom field

Originally asked by Saskia on 22 June 2021 (original question)


Hi, we are currently using this plugin https://marketplace.atlassian.com/apps/1215791/encryption-for-jira to secure some data in our instance. We need to synchronise some crypted custom field in another instance, we have tried some basic synchronisation rules like we do with text field but it doesn’t work, the value synchronised is the value crypted in the database.
The field name is : Test_cryptage_ALM_Construc

Can you help us to achieve this kind of synchronisation?


Answer by Francis Martens (Exalate) on 22 June 2021

Hi Saskia

Can you check if the add-on has an api to extract the unencrypted value?