How to sync Epic correctly>

Originally asked by Piotr Kurpik on 03 September 2020 (original question)


I have a connection where I have “Epic.send()” on one side and “Epic.receive()” on the other side. Despite that I have “Field Epic Name is required.: customfield_10002.” error. What may be the problem?Source: Jira Cloud (old community)


Answer by Francis Martens (Exalate) on 04 September 2020

Piotr Kurpik

There is a similar question which uncovers the same problem
How to Sync Epics from Azure to Jira (old community)

Can you check if the field epic name is on the form.

Francis


Comments:

Francis Martens (Exalate) commented on 08 September 2020

Hi Piotr Kurpik

Another customer had the same problem and he found a solution

I have managed to find the problem and my solution works now.
The Epic sync is not working in Jira cloud if the Epic Colour field is not on screen. I fixed it and now everything works fine based on your guide - no custom scripting was necessary.

Can you check if this applicable also for this case?