How to not trigger sync when issue link is created

General Questions
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1

Originally asked by Berry Kersten on 06 October 2020 (original question)

Hi,

When an issue is under sync AND an issue link is created (e.g. relates to), then it triggers a sync (as the issue is updated). This is unwanted as there’s nothing new to sync in this use case.

How can I disable this ‘trigger’, so that the issue is not synced when an issue link is created?

2

Answer by Francis Martens (Exalate) on 06 October 2020

Normally it shouldn’t trigger a message if nothing changed.
Can you try following approach

  • Create a local connection
  • Add in the incoming sync a ‘throw new Exception(“Hello”)’
  • Start a sync
    This will throw an error
  • Collect the remote replica from the error details (call it replica1)
  • Comment out the exception
  • Resolve and retry the error
  • Uncomment the exception
  • Add an issue link
  • Collect the remote replica again from the error details (call it replica2
  • Compare replica1 and replica2

Let us know