How can we remove/delete the remote issue when original issue is set to be not synced?

Originally asked by Samip K Banker on 30 August 2019 (original question)


We only want issue to be synced from one project to another project if users wants to sync them. Once synced user can decided they don’t want to sync the issue… how can we remove that remote issue in that case?


Answer by Francis Martens (Exalate) on 30 August 2019

Do you want to remove the remote issue, or do you want to remove the synchronization between the two?

If you want to remove the synchronization, you can ‘unexalate’ an issue either through a post-function or through an issue operation: Check details here

If you want to delete the remote issue, you will need to install an Exalate Event Listener. Check the details of this external script here