Exalate-SNow unable to share data on every new connection

xl8bot · November 4, 2024, 7:46am

Originally asked by Vedant Kulkarni on 30 March 2022 (original question)

Hi There,

We are trying to share data from SNow to Jira, but on every new connection, we are getting the below error. We did try with one-directional synching i.e. SNow to Jira. On the Jira end, there are no restrictions at the field level.

Outgoing Sync:

if(entity.tableName == "incident") 
{
    replica.key = entity.key
    replica.summary = entity.short_description
    replica.description = entity.description
    replica.attachments = entity.attachments
    replica.comments = entity.comments
    replica.state = entity.state

    /*
    Use a field"s internal name to send its value
    Example: Resolution Notes -> resolution_notes
    This works for all other entity types as well
    replica.resolution_notes = entity.resolution_notes
    */
}
//any other entity can be synced using the table name and the entity variable
if(entity.tableName == "cmdb_ci_business_app") 
{
    replica.key = entity.key
    replica.summary = entity.short_description
    replica.description = entity.description
    replica.name = entity.name
    replica
}

Incoming Sync:

if(firstSync){
//Decide on the first sync, which entity you want to create based on the remote issue type
entity.tableName = "incident"
}if(entity.tableName == "incident") {
entity.short_description = replica.summary
entity.description = replica.description
entity.attachments += replica.addedAttachments
entity.comments += replica.addedComments
/*
Jira Custom Field to ServiceNow Field
Apply the value from a Jira custom field to the Resolution Notes
This works for all other entity types as well
entity.resolution_notes = replica.customFields."Jira CF Name".value
*/
/*
Status Synchronization
Sync status according to the mapping [remote incident status: local incident status]
If statuses are the same on both sides don"t include them in the mapping
def statusMapping = ["Open":"New", "To Do":"Open"]
def remoteStatusName = replica.status.name
entity.state = statusMapping[remoteStatusName] ?: remoteStatusName
*/
}//any other entity can be synced using the table name and the entity variable
if(entity.tableName == "cmdb_ci_business_app") {
entity.short_description = replica.summary
entity.description = replica.description
}

We are trying to use default sync rules only, first to validate the summary field sync. However, we getting the below error at the SNow end only. No incoming connection at the Jira end.

2022-03-30 06:49:08,302 [ERROR] from application.services.replication.event.EventProcessorService in application-akka.actor.default-dispatcher-6 - Exception occurred while processing sync event ID `20`, local issue `BasicIssueKey{@id=`a4462de0db928550da5944c30596193d`, @urn=`INC0374261`, @entityType=`incident`}`, connection `JiraSD_to_SNow`.
com.exalate.api.exception.bug.rest.RestTransportBugException: Unexpected error occurred while communicating with destination side. Error when posting sync request from sync event `20` to `https://jira-sdesk.pp.s2-eu.x.com/sdesk`. jira-sdesk.pp.s2-eu.x.com: Name or service not known <a href="https://docs.idalko.com/exalate/x/vQKOAQ" target='_blank' rel='noopener noreferrer'>Generate an exalate support.zip file</a> and contact support.
	at com.exalate.error.services.BugExceptionCategoryService.generateRestExalateTransportBugException(BugExceptionCategoryService.scala:265)
	at com.exalate.error.services.ExalateRestErrorResponseCategoryService.$anonfun$categorizeNetworkAndRestResponseException$4(ExalateRestErrorResponseCategoryService.scala:36)
	at scala.Option.getOrElse(Option.scala:189)
	at com.exalate.error.services.ExalateRestErrorResponseCategoryService.categorizeNetworkAndRestResponseException(ExalateRestErrorResponseCategoryService.scala:36)
	at com.exalate.replication.services.transport.v1.rest.SyncRequestClient$$anonfun$postSyncRequest$3.applyOrElse(SyncRequestClient.scala:55)
	at com.exalate.replication.services.transport.v1.rest.SyncRequestClient$$anonfun$postSyncRequest$3.applyOrElse(SyncRequestClient.scala:51)
	at scala.concurrent.Future.$anonfun$recoverWith$1(Future.scala:417)
	at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41)
	at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64)
	at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56)
	at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93)
	at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23)
	at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85)
	at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93)
	at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48)
	at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48)
	at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290)
	at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020)
	at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656)
	at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594)
	at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
Caused by: java.net.UnknownHostException: jira-sdesk.pp.s2-eu.x.com: Name or service not known
	at java.base/java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method)
	at java.base/java.net.InetAddress$PlatformNameService.lookupAllHostAddr(InetAddress.java:929)
	at java.base/java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1515)
	at java.base/java.net.InetAddress$NameServiceAddresses.get(InetAddress.java:848)
	at java.base/java.net.InetAddress.getAllByName0(InetAddress.java:1505)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1364)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1298)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils$9.run(SocketUtils.java:159)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils$9.run(SocketUtils.java:156)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils.allAddressesByName(SocketUtils.java:156)
	at play.shaded.ahc.io.netty.resolver.DefaultNameResolver.doResolveAll(DefaultNameResolver.java:52)
	at play.shaded.ahc.io.netty.resolver.SimpleNameResolver.resolveAll(SimpleNameResolver.java:81)
	at play.shaded.ahc.io.netty.resolver.SimpleNameResolver.resolveAll(SimpleNameResolver.java:73)
	at play.shaded.ahc.org.asynchttpclient.resolver.RequestHostnameResolver.resolve(RequestHostnameResolver.java:50)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.resolveAddresses(NettyRequestSender.java:357)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequestWithNewChannel(NettyRequestSender.java:300)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequestWithCertainForceConnect(NettyRequestSender.java:142)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequest(NettyRequestSender.java:113)
	at play.shaded.ahc.org.asynchttpclient.DefaultAsyncHttpClient.execute(DefaultAsyncHttpClient.java:241)
	at play.shaded.ahc.org.asynchttpclient.DefaultAsyncHttpClient.executeRequest(DefaultAsyncHttpClient.java:210)
	at play.api.libs.ws.ahc.StandaloneAhcWSClient.execute(StandaloneAhcWSClient.scala:90)
	at play.api.libs.ws.ahc.StandaloneAhcWSRequest.$anonfun$execute$1(StandaloneAhcWSRequest.scala:216)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:52)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:51)
	at com.exalate.replication.services.transport.ExaToExaRequestFilterFactory.$anonfun$create$2(ExaToExaRequestFilterFactory.scala:28)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:52)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:51)
	at play.api.libs.ws.ahc.StandaloneAhcWSRequest.execute(StandaloneAhcWSRequest.scala:219)
	at play.api.libs.ws.ahc.AhcWSRequest.execute(AhcWSRequest.scala:264)
	at com.exalate.replication.services.transport.wrapper.LoggingWsRequest.post(LoggingWsRequest.scala:38)
	at com.exalate.replication.services.transport.v1.rest.SyncRequestClient.postSyncRequest(SyncRequestClient.scala:47)
	at com.exalate.replication.services.transport.v2.TransportService.$anonfun$sendSyncRequest$1(TransportService.scala:60)
	at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307)
	... 14 common frames omitted

Please suggest some workaround.

Thanks

Comments:

Serhiy Onyshchenko commented on 05 April 2022

Hello, Vedant Kulkarni , is your Exalate for ServiceNow hosted on-premise or in Exalate Cloud?
(in other words: what is your Exalate for ServiceNow URL)?
Regards, Serhiy.

Vedant Kulkarni commented on 11 April 2022

Serhiy Onyshchenko , Exalate for ServiceNow is hosted in Exalate Cloud.

Exalate Cloud URL: https://snownode-ddek-kskq-wotl-scjc.exalate.cloud/connections

Host URL: sncapappsfrancetraining.service-now.com

xl8bot · November 4, 2024, 7:46am

Answer by Serhiy Onyshchenko on 11 April 2022

Hello, Vedant Kulkarni , since your Exalate for Snow is hosted on Exalate infrastructure, then in order to have a publi-public connection, your Jira

https://jira-sdesk.pp.s2-eu.x.com/sdesk
Should also be publicly available.
Unfortunately, even if I navigate in my browser to this Jira URL:

You may work this around by establishing a public-private connection by:

initiating the connection from SNOW,
clicking the “I don’t have URL” button
accepting the invitation on the Jira side

Please, let me know if this helps.
Happy Exalating!

Comments:

Vedant Kulkarni commented on 13 April 2022

Serhiy Onyshchenko , now we are able to sync data from SNOW to Jira but we are able to sync the Summary field only. We are trying to sync some entities from SNOW to some custom fields in Jira but getting errors as below:

Cannot set property ‘value’ on null object

We are trying to set fields values from SNOW as:-

if(entity.tableName == "incident") 
{
replica.key = entity.key
replica.summary = entity.short_description
replica.customFields.customfield_10203."ServiceNow for ADM" = entity.service_offering."ServiceNow for ADM"

}

Serhiy Onyshchenko do we have any documents which explain how to sync entities with Jira Custom Fields?

Vedant Kulkarni commented on 20 April 2022

Serhiy Onyshchenko, we are able to share the data from SNOW to Jira. Now we are currently working on syncing the data from Jira to SNOW. So, we are trying with following Sync rules but incidents are getting created in SNow, Could you please confirm whether we are doing it correctly.

Jira Outgoing Sync:

replica.issuetype = issue.issuetype

replica.summary          = issue.summary

replica.service_offering = issue.customFields."Service type"

replica.priority = issue.priority

replica.urgency = issue.customFields."customfield_10115"

replica.impact = issue.customFields."customfield_10109"

replica.assignment_group = issue.customFields."Assignment Group"

SNOW Incoming Sync:

if(firstSync)
{
    entity.tableName = "incident"
	
	entity.u_type = "Incident"
    
    entity.short_description = replica.summary

    entity.service_offering = replica.service_offering.value
    
    entity.assignment_group = replica.assignment_group.value 
	
}

Thanks

Serhiy Onyshchenko commented on 21 April 2022

Hello, Vedant Kulkarni , since your original question about UnknownHost was resolved, might I ask you to create a new question related to sharing data from SNOW to Jira, please?
Feel free to ping Mariia Onyshchenko with the link, I’ll make sure to answer.

Vedant Kulkarni commented on 21 April 2022

Serhiy Onyshchenko , here is the link for the new question: Jira to SNow syncs are failing (old community)

xl8bot · November 4, 2024, 7:46am

Answer by Vedant Kulkarni on 12 April 2022

Thanks for the response Serhiy Onyshchenko . Can you try with this URL: https://jira-sdesk.pp.s2-eu.capgemini.com. This is the correct URL

Seems that we cannot make this URL a Public URL, but I will cross-check internally about this and will get back to you.

Below is the approach we tried initially:

We were able to establish the connection in the following way:

We had created a new invitation In Jira Exalate
Then accepted the invitation on the SNow Exalate side

Is this approach right?
Which instance will be private or public? in our case seems like SNow is Public and Jira is Private, I think so.

Please correct us if we are doing anything wrong.

Thanks

xl8bot · November 4, 2024, 7:46am

Answer by Vedant Kulkarni on 04 April 2022

Hello There, We tried again with basic sync rules from SNow to Jira but still we are getting the same error.

Outgoing Sync From SNow:

if(entity.tableName == "incident") 
{
// replica.key = entity.key
replica.summary = entity.short_description
//replica.description = entity.description
//replica.attachments = entity.attachments
//replica.comments = entity.comments
//replica.state = entity.state

}

Incoming Sync For Jira:

if(firstSync)
{
issue.projectKey = "JTST"
// Set type name from source issue, if not found set a default
issue.typeName = "Task"
}
issue.summary = replica.short_description

error:

2022-04-04 07:08:50,623 [ERROR] from application.services.replication.request.RequestProcessorService in scala-execution-context-global-41 - Exception occurred while processing sync request ID `4`, remote event `6648` number `1` for remote issue urn `JTST-2`, connection `JiraBusinessSD_to_SNowSD`.
com.exalate.api.exception.bug.rest.RestTransportBugException: Unexpected error occurred while communicating with destination side. Exception when posting sync response from sync request `4` for sync event `6648` to `https://jira-sdesk.pp.s2-eu.x.com/sdesk` <a href="https://docs.idalko.com/exalate/x/vQKOAQ" target='_blank' rel='noopener noreferrer'>Generate an exalate support.zip file</a> and contact support.
	at com.exalate.error.services.BugExceptionCategoryService.generateRestExalateTransportBugException(BugExceptionCategoryService.scala:265)
	at com.exalate.error.services.ExalateRestErrorResponseCategoryService.$anonfun$categorizeNetworkAndRestResponseException$4(ExalateRestErrorResponseCategoryService.scala:36)
	at scala.Option.getOrElse(Option.scala:189)
	at com.exalate.error.services.ExalateRestErrorResponseCategoryService.categorizeNetworkAndRestResponseException(ExalateRestErrorResponseCategoryService.scala:36)
	at com.exalate.replication.services.transport.v1.rest.SyncResponsesClient$$anonfun$postSyncRequest$3.applyOrElse(SyncResponsesClient.scala:54)
	at com.exalate.replication.services.transport.v1.rest.SyncResponsesClient$$anonfun$postSyncRequest$3.applyOrElse(SyncResponsesClient.scala:50)
	at scala.concurrent.Future.$anonfun$recoverWith$1(Future.scala:417)
	at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41)
	at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64)
	at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56)
	at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93)
	at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23)
	at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85)
	at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93)
	at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48)
	at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48)
	at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290)
	at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020)
	at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656)
	at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594)
	at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
Caused by: java.net.UnknownHostException: jira-sdesk.pp.s2-eu.x.com: Name or service not known
	at java.base/java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method)
	at java.base/java.net.InetAddress$PlatformNameService.lookupAllHostAddr(InetAddress.java:929)
	at java.base/java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1515)
	at java.base/java.net.InetAddress$NameServiceAddresses.get(InetAddress.java:848)
	at java.base/java.net.InetAddress.getAllByName0(InetAddress.java:1505)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1364)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1298)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils$9.run(SocketUtils.java:159)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils$9.run(SocketUtils.java:156)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils.allAddressesByName(SocketUtils.java:156)
	at play.shaded.ahc.io.netty.resolver.DefaultNameResolver.doResolveAll(DefaultNameResolver.java:52)
	at play.shaded.ahc.io.netty.resolver.SimpleNameResolver.resolveAll(SimpleNameResolver.java:81)
	at play.shaded.ahc.io.netty.resolver.SimpleNameResolver.resolveAll(SimpleNameResolver.java:73)
	at play.shaded.ahc.org.asynchttpclient.resolver.RequestHostnameResolver.resolve(RequestHostnameResolver.java:50)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.resolveAddresses(NettyRequestSender.java:357)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequestWithNewChannel(NettyRequestSender.java:300)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequestWithCertainForceConnect(NettyRequestSender.java:142)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequest(NettyRequestSender.java:113)
	at play.shaded.ahc.org.asynchttpclient.DefaultAsyncHttpClient.execute(DefaultAsyncHttpClient.java:241)
	at play.shaded.ahc.org.asynchttpclient.DefaultAsyncHttpClient.executeRequest(DefaultAsyncHttpClient.java:210)
	at play.api.libs.ws.ahc.StandaloneAhcWSClient.execute(StandaloneAhcWSClient.scala:90)
	at play.api.libs.ws.ahc.StandaloneAhcWSRequest.$anonfun$execute$1(StandaloneAhcWSRequest.scala:216)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:52)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:51)
	at com.exalate.replication.services.transport.ExaToExaRequestFilterFactory.$anonfun$create$2(ExaToExaRequestFilterFactory.scala:28)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:52)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:51)
	at play.api.libs.ws.ahc.StandaloneAhcWSRequest.execute(StandaloneAhcWSRequest.scala:219)
	at play.api.libs.ws.ahc.AhcWSRequest.execute(AhcWSRequest.scala:264)
	at com.exalate.replication.services.transport.wrapper.LoggingWsRequest.post(LoggingWsRequest.scala:38)
	at com.exalate.replication.services.transport.v1.rest.SyncResponsesClient.postSyncRequest(SyncResponsesClient.scala:46)
	at com.exalate.replication.services.transport.v2.TransportService.$anonfun$sendSyncResponse$1(TransportService.scala:83)
	at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307)
	... 14 common frames omitted
2022-04-04 07:08:50,623 [ERROR] from application.services.error.ErrorHandler in scala-execution-context-global-41 - Handling general exception
com.exalate.api.exception.bug.rest.RestTransportBugException: Unexpected error occurred while communicating with destination side. Exception when posting sync response from sync request `4` for sync event `6648` to `https://jira-sdesk.pp.s2-eu.x.com/sdesk` <a href="https://docs.idalko.com/exalate/x/vQKOAQ" target='_blank' rel='noopener noreferrer'>Generate an exalate support.zip file</a> and contact support.
	at com.exalate.error.services.BugExceptionCategoryService.generateRestExalateTransportBugException(BugExceptionCategoryService.scala:265)
	at com.exalate.error.services.ExalateRestErrorResponseCategoryService.$anonfun$categorizeNetworkAndRestResponseException$4(ExalateRestErrorResponseCategoryService.scala:36)
	at scala.Option.getOrElse(Option.scala:189)
	at com.exalate.error.services.ExalateRestErrorResponseCategoryService.categorizeNetworkAndRestResponseException(ExalateRestErrorResponseCategoryService.scala:36)
	at com.exalate.replication.services.transport.v1.rest.SyncResponsesClient$$anonfun$postSyncRequest$3.applyOrElse(SyncResponsesClient.scala:54)
	at com.exalate.replication.services.transport.v1.rest.SyncResponsesClient$$anonfun$postSyncRequest$3.applyOrElse(SyncResponsesClient.scala:50)
	at scala.concurrent.Future.$anonfun$recoverWith$1(Future.scala:417)
	at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41)
	at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64)
	at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:56)
	at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:93)
	at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23)
	at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85)
	at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:93)
	at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:48)
	at akka.dispatch.ForkJoinExecutorConfigurator$AkkaForkJoinTask.exec(ForkJoinExecutorConfigurator.scala:48)
	at java.base/java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:290)
	at java.base/java.util.concurrent.ForkJoinPool$WorkQueue.topLevelExec(ForkJoinPool.java:1020)
	at java.base/java.util.concurrent.ForkJoinPool.scan(ForkJoinPool.java:1656)
	at java.base/java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1594)
	at java.base/java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:183)
Caused by: java.net.UnknownHostException: jira-sdesk.pp.s2-eu.x.com: Name or service not known
	at java.base/java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method)
	at java.base/java.net.InetAddress$PlatformNameService.lookupAllHostAddr(InetAddress.java:929)
	at java.base/java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1515)
	at java.base/java.net.InetAddress$NameServiceAddresses.get(InetAddress.java:848)
	at java.base/java.net.InetAddress.getAllByName0(InetAddress.java:1505)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1364)
	at java.base/java.net.InetAddress.getAllByName(InetAddress.java:1298)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils$9.run(SocketUtils.java:159)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils$9.run(SocketUtils.java:156)
	at java.base/java.security.AccessController.doPrivileged(Native Method)
	at play.shaded.ahc.io.netty.util.internal.SocketUtils.allAddressesByName(SocketUtils.java:156)
	at play.shaded.ahc.io.netty.resolver.DefaultNameResolver.doResolveAll(DefaultNameResolver.java:52)
	at play.shaded.ahc.io.netty.resolver.SimpleNameResolver.resolveAll(SimpleNameResolver.java:81)
	at play.shaded.ahc.io.netty.resolver.SimpleNameResolver.resolveAll(SimpleNameResolver.java:73)
	at play.shaded.ahc.org.asynchttpclient.resolver.RequestHostnameResolver.resolve(RequestHostnameResolver.java:50)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.resolveAddresses(NettyRequestSender.java:357)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequestWithNewChannel(NettyRequestSender.java:300)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequestWithCertainForceConnect(NettyRequestSender.java:142)
	at play.shaded.ahc.org.asynchttpclient.netty.request.NettyRequestSender.sendRequest(NettyRequestSender.java:113)
	at play.shaded.ahc.org.asynchttpclient.DefaultAsyncHttpClient.execute(DefaultAsyncHttpClient.java:241)
	at play.shaded.ahc.org.asynchttpclient.DefaultAsyncHttpClient.executeRequest(DefaultAsyncHttpClient.java:210)
	at play.api.libs.ws.ahc.StandaloneAhcWSClient.execute(StandaloneAhcWSClient.scala:90)
	at play.api.libs.ws.ahc.StandaloneAhcWSRequest.$anonfun$execute$1(StandaloneAhcWSRequest.scala:216)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:52)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:51)
	at com.exalate.replication.services.transport.ExaToExaRequestFilterFactory.$anonfun$create$2(ExaToExaRequestFilterFactory.scala:28)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:52)
	at play.api.libs.ws.WSRequestExecutor$$anon$2.apply(WSRequestFilter.scala:51)
	at play.api.libs.ws.ahc.StandaloneAhcWSRequest.execute(StandaloneAhcWSRequest.scala:219)
	at play.api.libs.ws.ahc.AhcWSRequest.execute(AhcWSRequest.scala:264)
	at com.exalate.replication.services.transport.wrapper.LoggingWsRequest.post(LoggingWsRequest.scala:38)
	at com.exalate.replication.services.transport.v1.rest.SyncResponsesClient.postSyncRequest(SyncResponsesClient.scala:46)
	at com.exalate.replication.services.transport.v2.TransportService.$anonfun$sendSyncResponse$1(TransportService.scala:83)
	at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307)
	... 14 common frames omitted
2022-04-04 07:08:56,758 [INFO] from application.services.replication.worker.SupportZipWorkerActor in application-akka.actor.default-dispatcher-7 - SupportZipWorkerActor:Generating support zip

Thanks,

Vedant

xl8bot · November 6, 2024, 7:46am

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