EASE-7073 Does the exalate support sync the linked issues in the same project?

Use Case
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1

Originally asked by Helen Li on 22 December 2020 (original question)

Dear sir,

I have a use case as below.

In the same project, there is a ticket A, then incoming a ticket B. A and B are the same tickets that we say tehy are the duplicated tickets.

We will link the ticket B to Ticket A by duplicates link type. Then we will working in ticket A, when any changed in ticket A, the ticket B will auto changed.

Does the Exalate can do this case?

Best regards,

Haihua Li

2

Answer by Helen Li on 23 December 2020

Dear Sir,

I known how to sync it. We can use the connect button in the more drop down list of an issue.

But I have another question, i don’t want to connect it by myself but auto.

When I link the issues by duplicate link type, then it can auto trigger the connenction by reading the linked issue id? How to implement it? Any suggestion?

Best regards,

Haihua Li

Comments:

Helen Li commented on 23 December 2020

Dear Sir,

Please give me some suggestion, thanks.

Best regards,

Haihua

Helen Li commented on 23 December 2020

Still I found, the connect only can connenct 1 ticket.
I found another solution, but do not know where the code put?

Connect multiple support issues to a single development issue (old community)

Francis Martens (Exalate) commented on 23 December 2020

This is an interesting use case.
Auto connect issues which are linked together using a connect operation.

It is a bit of a head-scratcher.
Note that you can connect by exalating and setting the issue.id in the firstSync section

Helen Li commented on 24 December 2020

Is there any sample code about connect script?

Francis Martens (Exalate) commented on 05 January 2021

It is a bit more advanced setup - but certainly feasible

  • Assume that you have issue A1 exalated to B1
  • Assume that you need to connect A2 to B1
  • Exalate A2 to B adding a property (customKey, customField) indicating that it needs to be connected to B1
  • Use a function like getLocalIssueFromRemoteUrn to find the issue id of B1
  • Use following code to connect
issue.id = foundIssue.id
Helen Li commented on 15 January 2021

Thanks，I will try it. If success, I will share the code.