Changing workflow after initial sync

General Questions
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Originally asked by Jamie McCulloch on 23 November 2020 (original question)

I am wondering if its possible to change the workflow of issues after they have been synced, and if so, is it just a case of pausing the sync, implementing the workflow/status changes on both sides of the connection, and then resuming sync?

Thanks,

Jamie

2

Answer by Francis Martens (Exalate) on 23 November 2020

Changing the workflow is always possible.

There are 2 approaches

  • stop sync, adapt workflows, adapt status mapping, continue sync

  • Adapt status mapping, adapt workflows

    • The adaptation of the status mapping needs to take into account the old and the new situation (if possible)

Hope this helps

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