Changing workflow after initial sync

Originally asked by Jamie McCulloch on 23 November 2020 (original question)


I am wondering if its possible to change the workflow of issues after they have been synced, and if so, is it just a case of pausing the sync, implementing the workflow/status changes on both sides of the connection, and then resuming sync?

Thanks,

Jamie


Answer by Francis Martens (Exalate) on 23 November 2020

Changing the workflow is always possible.

There are 2 approaches

  • stop sync, adapt workflows, adapt status mapping, continue sync

  • Adapt status mapping, adapt workflows

    • The adaptation of the status mapping needs to take into account the old and the new situation (if possible)

Hope this helps


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