Exalate Issue with Status not Linking

General Questions
,
1

Originally asked by V. Hong on 16 January 2021 (original question)

Instance one
Incoming Sync

def statusMapping = [
“Stakeholder Review” : “Ready For Review”
]
def defaultStatus = “Planning”
def statusName = statusMapping[replica.status?.name] ?: defaultStatus

Instance 2

Incoming Sync

def statusMapping = [
“Ready For Review” : “Stakeholder Review”
]
def defaultStatus = “To Do”
def statusName = statusMapping[replica.status?.name] ?: defaultStatus

Name of Status found on both instances
Copy pasted from Workflow → Workflow Step → Workflow Step Properties

Instance 1
Stakeholder Review

Instance 2
Ready For Review

Whenever I change the status to ‘Stakeholder Review’ → ‘To Do’ status instead of ‘Ready For Review’ and vice versa on the other instance when pointing to ‘Ready For Review’’ → ‘Planning’

Where am I going wrong here?

Comments:

André Leroy-Beaulieu Castro commented on 18 January 2021

Hi Vinh,

Thanks for raising this community questions!

Are you using the line:

issue.setStatus(statusName)

After the blocks of code you sent?

are there steps between the initial statuses you are on and the desired status (Stakeholder Review, or Ready For Review, depending on the instance) in the respective workflows?

Thanks,

André

V. Hong commented on 18 January 2021

I’m not using said line

issue.setStatus(statusName)

For initial status for both issues it is In Progress

Both are able to transition to Stakeholder Review and Ready For Review.

André Leroy-Beaulieu Castro commented on 18 January 2021

Hi Vinh,

So can I get screenshots of the full scripts for Incoming Sync on both sides?

Thanks,

André

V. Hong commented on 18 January 2021


here you go

André Leroy-Beaulieu Castro commented on 19 January 2021

Could you try replacing line 56 and 68 respectively with:

issue.setStatus(statusName)

Thanks,

André

V. Hong commented on 19 January 2021

I have swapped out the lines and tried transitioning the status from ‘In Progress’ → ‘Stakeholder Review’ but on the opposing instance it just transitions back to ‘To Do’

2

Answer by André Leroy-Beaulieu Castro on 19 January 2021

Hi Vinh,

So the default status is “To Do”, and you are receiving the remote status “Stakeholder Review”, this needs to be in the left side of the mapping to evaluate to a status in the right. I think you have your full statusMapping backwards.

Thanks,

André

3

Answer by V. Hong on 20 January 2021

So it was the case of statusMapping being backwards. I will note the code was generated back when the mapping was reverse and not sure when it changed.

4

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