Originally asked by Mikael Bohlin on 03 July 2020 (original question)
How can i sync in attachment to internal comments in Zendesk ?
Source: Zendesk
Originally asked by Mikael Bohlin on 03 July 2020 (original question)
How can i sync in attachment to internal comments in Zendesk ?
Source: Zendesk
Answer by Juan Grases on 03 July 2020
Sure! You can set the internal property in the attachment from the incoming script:
replica.addedAttachments = replica.addedAttachments.collect{it.internal = true; it}
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
Also it would be possible to detect from Jira if the attachment was included in a private or public comment, so you can decide where to set it on zendesk.
Best regards,
Juan
Hi,
works now.
Thank you
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