ADO Jira - Integration

General Questions
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Originally asked by George Smith on 23 February 2023 (original question)

We have a use case question which we’d like to achieve with Exalate.

When we move a Jira ticket to reopened state (let’s say we perform transition x), the Exalated ADO ticket should close, and another (new) ticket should be created in ADO. We would like to keep links to both tickets though.

Cheers,

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Answer by Ariel Aguilar on 21 March 2023

You should use the Exalate now POST function after the reopened state in Jira. See: https://docs.exalate.com/docs/exalate-now-post-function

Kind regards,

Ariel

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