Account for internal comments when using mentions handling

Use Case
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1

Originally asked by Waleed Al-Dabbas on 15 July 2022 (original question)

I am currently synchronising a Jira Service Desk instance with a Jira Software instance. To sync comments I am using the following outgoing sync

replica.comments = issue.comments.findAll{!it.internal}

I want to to sanitize mentions when synchronizing issues as shown here:

https://community.atlassian.com/t5/Agile-articles/How-to-sanitize-mentions-when-synchronizing-issues/ba-p/1141139

How do I add internal comments handling to the following code block in our outgoing sync?

replica.comments = issue.comments.collect {
    comment ->
     
    def matcher  = comment.body =~ /\[~accountid:([\w:-]+)\]/
    def newCommentBody = comment.body
     
    matcher.each {
 
        target = nodeHelper.getUser(it[1])?.displayName ?: "Stranger"
        newCommentBody = newCommentBody.replace(it[0],target)
    }
 
    comment.body = newCommentBody
    comment
}

I need to ensure that I am not sending any internal comments, I tried the following, but that introduced a NULL exception:

replica.comments = issue.comments.collect {
    comment ->
    if (!comment.internal){
		def matcher  = comment.body =~ /\[~accountid:([\w:-]+)\]/
    	def newCommentBody = comment.body
     
    	matcher.each {
 
        	target = nodeHelper.getUser(it[1])?.displayName ?: "Stranger"
        	newCommentBody = newCommentBody.replace(it[0],target)
    	}
 
    	comment.body = newCommentBody
    	comment
	} 
}

Comments:

Ariel Aguilar commented on 15 July 2022

You may try the following:

replica.comments = issue.comments.collect {
    comment ->
      
    def matcher  = comment.body =~ /\[~accountid:([\w:-]+)\]/
    def newCommentBody = comment.body
      
    matcher.each {
  
        target = nodeHelper.getUser(it[1])?.displayName ?: "Stranger"
        newCommentBody = newCommentBody.replace(it[0],target)
    }
    comment.internal = false
    comment.body = newCommentBody
    comment
}

Kind regards,

Ariel

Waleed Al-Dabbas commented on 18 July 2022

Hi Ariel,

My understanding is this would make all comments sync (including internal comments). What I am want to do is to ensure that I do not send internal comments.

Thank you and kind regards,

Waleed

Ariel Aguilar commented on 18 July 2022

I see…

Try this:

replica.comments = issue.comments.findAll{!it.internal}.collect {
    comment ->
    def matcher  = comment.body =~ /\[~accountid:([\w:-]+)\]/
    def newCommentBody = comment.body 
    matcher.each {
        target = nodeHelper.getUser(it[1])?.displayName ?: "Stranger"
        newCommentBody = newCommentBody.replace(it[0],target)
    }
    comment.body = newCommentBody
    comment
}

Kind regards,

Ariel