Originally asked by Jonathan on 05 November 2021 (original question)
Creation of a new task sets assignee as ‘Unassigned’
Ideally staff would set a user but at creation a user is not always decided on.
Problem arises when trying to exalate one of these tasks.
Prior to this situation coming up I was simply using
//outgoing sync this side
replica.assignee.displayName = issue.assignee.displayName
//incoming sync on other side
issue.customFields."Remote Assignee".value = replica.assignee.displayName
Error Detail Message:
Cannot get property ‘displayName’ on null object
Error line: 18
//outgoing sync this side
replica.assignee.displayName = issue.assignee?.displayName ?: "Unassigned"
To try and solve I believe this should work as something very similar worked under visual mode.
Note: I am only passing the displayName as the user is not on the replica instance and is simply displayed on a custom field.
Comments:
Ariel Aguilar commented on 05 November 2021
You can try to do instead:
//outgoing sync this side
replica.assignee = issue.assignee?.displayName ?: "Unassigned"
Kind regards,
Ariel
Jonathan commented on 06 November 2021
Thanks for the suggestion, Unfortunately that just results in error:
Cannot cast object ‘Unassigned’ with class ‘java.lang.String’ to class ‘com.exalate.api.domain.hubobject.v1_2.IHubUser’
Ariel Aguilar commented on 08 November 2021
If you just do:
replica.assignee = issue.assignee
What are you trying to achieve here?
Kind regards,
Ariel
Jonathan commented on 09 November 2021
This doesn’t work as the users are not available on both sides. When we were using the visual method of connection to get around this I would set a custom text field to indicate the Reporter and Assignee.
as shown here
I didn’t think this should be hard to do but am quite stuck (old community)
The elvis operator ‘?:’ was working under visual so its odd it wont work here.
Ariel Aguilar commented on 23 November 2021
Is the remote assignee correct?
issue.customFields."Remote Assignee".value = replica.assignee?.displayName
Maybe it should be replaced to:
issue.customFields."SA assignee".value = replica.assignee?.displayName