Originally asked by Andrew on 23 March 2021 (original question)
Hello,
I have several CIs defined in one ServiceNow INC record and I would like to send them through Exalate to Jira SD?
What entityType should I define in my scripts?
Answer by Francis Martens (Exalate) on 23 March 2021
All tables in service now can be accessed (if permission set correctly). To be sure access the ‘Entity Sync Status’, and enter the name of the table like
The entity would then be called ‘cmdb_ci’
Comments:
Andrew commented on 24 March 2021
I have following tables there. Does anyone know what permissions should have ExalateIntegration user to get access to cmdb_ci ?
Francis Martens (Exalate) commented on 25 March 2021
Just start typing cmdb and the list will pop-up