Sometimes an issue might have more than one connection, and one of those connections needs removing/unexalating. Currently, there is only the option to Unexalate all connections.
Is there a reason there isn’t an option to only Unexalate one specific Connection? Source: Jira Server/Datacenter(old community)
In the exalate cleanup tools, you should have an option to clean-up by connection. What this does it to schedule an unexalate for all the issues under sync by that connection.
Comments:
Howard Kenny commented on 04 April 2020
Ah no, I meant I want to Unexalate one of the connections on an issue. Not the connection entirely.
Juan Grases commented on 04 April 2020
I see, we have a pending feature to make it easier but there is a workaround:
Create a trigger that only includes that issue for the connection you want
Bulk unexalate the trigger
Let me know if this works.
Howard Kenny commented on 04 April 2020
Ah - we don’t have Bulk Unexalate yet. We need to upgrade, clearly. Thanks though!