Syncing worklogs from Jira Cloud to Jira on-premise with Tempo

Use Case
, , ,
1

Originally asked by Jorden Van Bogaert on 19 September 2023 (original question)

Hi

We are trying to sync Jira worklogs from Cloud (with Tempo) to server. The easiest solution so far is to use the “TempoWorkLogSync.send” function that is available on Cloud.

This sends over the worklogs fine and de-anonymizes the worklogs as hoped. However, it seems the worklogs are restricted to 50 results. We have issues that are synced with way more worklogs than that.

Is there a way to send all worklogs for an issue?

Thanks in advance!

2

Answer by Saskia on 29 September 2023

Hi Jorden,

We have done some tests and have identified an issue in the product.

To further assist you we have opened a support ticket on your behalf and have added you as a reporter.

We can continue with the troubleshooting there.

Thank you,

Saskia

3

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.