Pre-requisites for syncing worklogs

General Questions
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1

Originally asked by Andrew Hines on 29 May 2020 (original question)

Hi - we are starting to use Jira Cloud having been a longtime user of on-premise Jira Server. We use Tempo and would like to retain a single view of time logged rather than reporting separately from both systems.

I believe it’s possible to sync worklogs from Jira Cloud to Jira Server so we could use Exalate to do this but what would the pre-requisistes be. I’m thinking of :

  • the user creating the worklog
  • the Account that the worklog references
  • Project / Issue key

What happens if these fields exist in Cloud but not in Server, could the worklogs still be synced ?

Thanks - Andy

2

Answer by Ariel Aguilar on 14 July 2021

Hi Andy,

There is documentation on this topic:

https://docs.idalko.com/exalate/x/DgBL

Kind regards,

Ariel