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General Questions
,
1

Hi,

We’re setting up a sync between 2 issues on the same Jira Clod site.

We’re using Tempo for timekeeping.
The worklog availaible in Exalate doesn’t give me all the data i require (author is always Tempo, and comment is always 'Time-tracking)
So i need to access the worklogs from Tempo itself.

I don’t seem to be able to get the data from Tempo, so please help me out how i can access this data.
→ Description from Tempo
→ logged by (not creator! ) from Tempo

3

Welcome to the Community, @KevinG !

Let’s continue working through the Support ticket since I need to discuss it with the Product team. And I will post the final working solution here.

Kind regards,
Ashar

4

Hi @KevinG , as we have discussed and found that Tempo API does not provide ‘Author name’, hence, need to check with them for a workaround, maybe.
Secondly, ‘description’ field is syncable with the following standard snippet.

Outgoing Sync rule:-

TempoWorkLogSync.send(

“11111111177777777888hhhhh-eu”, //replace with your Token

replica,

issue,

httpClient,

nodeHelper

)

Incoming Sync rule:-

TempoWorkLogSync.receive(
“11111111177777777888hhhhh”, //replace with your Token
replica,
issue,
httpClient,
traces,
nodeHelper
)

5

HI Ashar,

thanks for the investigations, but my script throws errors when i add this section…
I’ve created a new support ticket for it…

6

Hi Kevin, thanks for an update. I see that one of the Support Engineers is helping you with an error through the Support ticket. Since it does currently not seem to be related to scripting error.

Kind regards,
Ashar