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General Questions
,
1

Hi,

We’re setting up a sync between 2 issues on the same Jira Clod site.

We’re using Tempo for timekeeping.
The worklog availaible in Exalate doesn’t give me all the data i require (author is always Tempo, and comment is always 'Time-tracking)
So i need to access the worklogs from Tempo itself.

I don’t seem to be able to get the data from Tempo, so please help me out how i can access this data.
→ Description from Tempo
→ logged by (not creator! ) from Tempo

3

Welcome to the Community, @KevinG !

Let’s continue working through the Support ticket since I need to discuss it with the Product team. And I will post the final working solution here.

Kind regards,
Ashar

4

Hi @KevinG , as we have discussed and found that Tempo API does not provide ‘Author name’, hence, need to check with them for a workaround, maybe.
Secondly, ‘description’ field is syncable with the following standard snippet.

Outgoing Sync rule:-

TempoWorkLogSync.send(

“11111111177777777888hhhhh-eu”, //replace with your Token

replica,

issue,

httpClient,

nodeHelper

)

Incoming Sync rule:-

TempoWorkLogSync.receive(
“11111111177777777888hhhhh”, //replace with your Token
replica,
issue,
httpClient,
traces,
nodeHelper
)

5

HI Ashar,

thanks for the investigations, but my script throws errors when i add this section…
I’ve created a new support ticket for it…