Syncing custom field of other addons

Use Case
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1

Originally asked by Yaakov Shamii on 06 October 2019 (original question)

Hi,

Is is possible to sync a JIRA custom field (like labels or text field) to another addon custom field (like insight objects)?

Thanks in advance.

2

Answer by Francis Martens (Exalate) on 07 October 2019

Hi Yaakov,

It is.

I’m actually today at Riada to cooperate on a similar case.

I will provide details in the course of the week.

Comments:

Yaakov Shamii commented on 15 October 2019

hi Francis, any update about it?

Francis Martens (Exalate) commented on 15 October 2019

Hi Yaakov Shamii

I forget about this thread - thanks for the nudge

What I did is pretty straightforward - check the Riada documentation for some examples. For instance the case about ‘Load object by key’
https://documentation.riada.io/insight/latest/load-object-by-key-29324684.html

  • Ensure that the insight is installed
  • Copy the code and insert in the script at the appropriate place - you will have to massage it a bit
import com.atlassian.jira.component.ComponentAccessor;
 
/* The object facade class */
Class objectFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.ObjectFacade"); 
 
/* The reference to the object facade which you can use in your code */
def objectFacade = ComponentAccessor.getOSGiComponentInstanceOfType(objectFacadeClass);
 
/* Log the Insight object */
log.info("Insight object of key SCH-1: " + objectFacade.loadObjectBean("SCH-1"));

Bottom line - you can just use the Riada API in the scripts.

Let me know if this is sufficient.

Anders Lantz commented on 15 October 2019

Hi Yaakov Shamii !

I work for the consultancy side of Riada (the makers of Insight), if you have any questions about Insight and it´s java API feel free to contact our support: https://support.riada.se/ and the Dev side of Riada will be happy to help you.

Or ping me here and I can have a look (old community)

By the way, have you had a look at the postfunctions of Insight? Maybe they can help you, for example “Create an Insight Object from a Jira Issue.”. If you need more flexibility I believe solution is the way to go.

Yaakov Shamii commented on 29 October 2019

Hi Anders Lantz, ,

I’m having some issues with updating insight custom field value via the sync rules (altought my code works from scriptrunner script console).

can you please have a look at the ticket I opened?

https://support.idalko.com/servicedesk/customer/portal/8/EASE-3304

Thanks a lot!

Anders Lantz commented on 29 October 2019

Hi!

I don’t have access to the ticket (I work for Riada, not Idalko/exalate), but my guess is a permission problem.
You can try early in your script switching to an Admin user.

def authContext = ComponentAccessor.getJiraAuthenticationContext()
authContext.setLoggedInUser(actingUser)

Yaakov Shamii commented on 30 October 2019

Hi Anders Lantz, Thanks for answering.

I’m using an administrator (and I also gave it manually permissions to the scheme I need). I can send you the code I use and the logs if it might help.