Synchronizing the "Account" field from the Tempo plugin

General Questions
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1

Originally asked by Svetlana on 06 October 2020 (original question)

Hello,

Is it possible to sync the “Account” field from the Tempo plugin? Following sync code gives error “Error when attempting to serialize the custom field `Account` because Exalate does not support it’s type”:

Outgoing sync: replica.customFields.“Account” = issue.customFields.“Account”

Incoming sync: issue.customFields.“Account”.value = replica.customFields.“Account”?.value

2

Answer by Francis Martens (Exalate) on 07 October 2020

Hi Svetlana

Is this on server or cloud?
You might have a headstart by consulting How to access a workload attribute provided by Tempo in Jira Server

Francis

Comments:

Svetlana commented on 16 October 2020

Hello,

It’s on the server.

Thanks for the helpful link.