Synchronize comments based on comment security

Originally asked by Jens Kisters on 23 August 2021 (original question)


Hello,

with comment security i mean the custom security levels you can have in Jira software, not the “share with customer / internal” mechanic of service management.

I have a issue that is synced from instance A to B.

In instance B i only want the comment to be synced back to A if is has the custom security level “share with client”.

I could find out which comment id has which level using the Jira Cloud REST API, but how could i tell Exalate which comment not to sync?

kind regards

Jens


Answer by Gabriele Centinaro on 23 August 2021

Look at this post:

Possibility to sync Jira comments only if the start with a specific string (old community)