Originally asked by Christos Katsivas on 18 September 2020 (original question)
I would like to ask you, how can i to sync the requester username from Zendesk to Jira in the text custom field.
Thank you
Answer by André Leroy-Beaulieu Castro on 18 September 2020
Hi Christos!
Zendesk Outgoing Script:
replica.reporter = issue.reporter
Jira Incoming Script:
//Change "Text Field" to the actual name of your field
issue.customFields."Text Field"?.value = replica.reporter?.username
Thanks!
André