Originally asked by Marcin Lis on 07 October 2022 (original question)
Hi.
I’m trying to sync two Jira projects using exalate. One is JSM type, and second is a software type. I already manage how to sync customer organization from JSM to multi select list in software project, but I have a problem with sync in opposite way - can you help me with that?
Answer by Support on 08 October 2022
Please follow the article to check how to Synchronize Custom Fields, look for the option that says “multiple choices”. As well feel free to check out for more details on How to Synchronize Custom Fields below the title Complex Custom Fields Synchronization and also the Syncing cascading select custom fields below the title Cascading select to cascading select.