Sync attachment only between 2 issues, based on a custom mapping/association rule

Originally asked by Monica Gordillo on 24 February 2022 (original question)


I already have a source issue and a cloned/target issue already in place. I only want to sync attachments between the two issues. Can I do that with your product? The product needs to be able to look at linked issue to determine with is the source & which is the clone/target.

I only need the attachments synced. I do not need to create issues. I want attachments synced based on the linked issue column.


Comments:

Harold Oconitrillo commented on 25 February 2022

Hi Monica Gordillo

Please check document below regarding attachments synchronization, it is applicable not only for OnPrem but also for Cloud among others.

https://docs.idalko.com/exalate/x/NAAk

If after this you have any further question, do not hesitate to contact us back.

Kind regards,

Harold Cruz