Sync 1 issue to 2 issues in remote instance with the same connection

General Questions
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1

Originally asked by Bat Sheva Chen on 25 July 2022 (original question)

Hey @Francis @Serhiy

I would like to get your advice pleaseā€¦
is it possible to sync 1 issue to 2 different issue types with the same connection ?
for example: customer story is connected to an existing story in our instance and then syncing back to the customer as a new sub-task under the customer original story?

2

Answer by Bat Sheva Chen on 25 July 2022

Francis Martens (Exalate) Serhiy Onyshchenko

Comments:

Ariel Aguilar commented on 28 July 2022

Hi Bat Sheva Chen,

You may want to do an issue type mapping, you can see more info here:

https://docs.idalko.com/exalate/x/agF1Aw

Kind regards,

Ariel