Restriction for Attachments

Use Case
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1

Originally asked by Madhu on 14 February 2022 (original question)

Hello Team,

We would like to restrict a few attachments which we add to the ticket, not always want to sync the attachments, Some attachments may have confidential data which cannot be shared.

Is there any way to restrict the attachments ? We would like to have an option which allows us to opt whether we want that particular attachment to be shared or not.

Thanks in Advance

Reddy

2

Answer by Francis Martens (Exalate) on 14 February 2022

Check out
https://docs.idalko.com/exalate/display/ED/Attachments+synchronization

There is an example how you can iterate over the attachments, and only add them to the replica if these are meeting a number of conditions.

replica.attachments = issue.attachments.findAll { a ->
  def publicComments = commentHelper.filterLocal(issue.comments)
  def isMentionedInPublicComments = publicComments.any {
    c -> c.body.contains("[^" + a.filename + "]") ||
        (c.body =~ (/!${java.util.regex.Pattern.quote(a.filename)}(\|.*!|!)/.toString())).find()
    }
  isMentionedInPublicComments
}

Comments:

Madhu commented on 14 February 2022

Hello Francis Martens (iDalko)

We are using Exalate for Jira Software were we are using role based restriction for comments.

This is how the our Outgoing sync is configured for comments

replica.comments = issue.comments.findAll { it.roleLevel == “Both Internal & External” }

Could you please help us with the way to restrict attachments based on the roles.

For example Restrict all the attachments added to comments which is not synced.

Sync all the attachments added to the synced comments ( Both Internal & External Role ).

Thanks & Regards

Madhu

Francis Martens (Exalate) commented on 15 February 2022

Madhu,

Check following post
Attachment Restrictions (old community)

Madhu commented on 15 February 2022

Hi Francis Martens (Exalate) That is also me created a ticket year ago, stepped back without a proper solution.

Could you please check my error posted over there, Thanks for looking into.

Regards

Madhu

Alexander Hoff commented on 15 February 2022

Hi Francis - this query is a result of a customer escalation around securing their data. Please could this be treated as critical.

We are happy to jump on a call if this helps speeding up (possible) resolution.

Many thanks.

Francis Martens (Exalate) commented on 15 February 2022

Hi both,

Exalate is trying to indicate what the problem is

You will have to tweak the code a bit to make it work.

Francis
PS - In need of exalate configuration help? - 130 partner organisations are ready to help out.

Madhu commented on 17 February 2022

Hello Francis Martens (Exalate) Tried all the suggested answers still we are not able to restrict the attachments.

For the above code, even my shared attachments were not getting synced.

Thanks & Regards

Madhu

Francis Martens (Exalate) commented on 17 February 2022

Madhu,

Can you be more specific on the problem you encounter.
“It doesn’t work” is a too wide of a problem statement to be able to help.

Francis Martens (Exalate) commented on 20 February 2022

Madhu ^^^