Restrict transitions to proxy user only

General Questions
1

In Jira Cloud, I need to create special transitions in my workflow that are only useable by the exalate proxy user i.e. I do not want to wreck my existing workflow for users, but at the same time, I would like to avoid exalate transition errors by creating new transitions.

Can you please provide exact steps on how to do this?

Thanks

2

Hi Majid,

In Jira cloud, you can create transitions that are restricted to some users or groups. You can use this to your advantage by creating a transition that can allow Exalate (the proxy user) to transition but any other user will not be able to use it.

Edit the workflow, create a new transition and when clicking the transition you can add a restriction.

You can select User, Groups and look for the “Atlassian-addon-admin“ the Exalate proxy user is part of this group and this will allow Exalate to use this transition.

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Let me know if this works for you.

Best,
Kevin

1 Like
3

Hi @Majid ,

An Alternative approach could be using Workflow Properties

  • You can restrict the transition using:
    jira.permission.transition.user = <accountId of Exalate user>

This limits the transition to a specific user. You can refer to Atlassian’s documentation on workflow properties here:
https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

Thanks,
Dhiren