Originally asked by Alastair Wade on 14 July 2023 (original question)
Zendesk > Jira: Markdown in comments is synced as plain text - I am okay with this, at least the content is there.
Jira > Zendesk: Markdown in comments is stripped completely - what do I need to change to not lose this content?
Connection config…
Zendesk outgoing: replica.comments = nodeHelper.getHtmlComments(issue)
Jira incoming: issue.comments = nodeHelper.toMarkDownComments(includeComments)
Jira outgoing: replica.comments = issue.comments
Zendesk incoming: issue.comments += replica.addedComments