Issue securityLevel does not update on JIRA

General Questions
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1

Originally asked by Benjamin Frei on 12 September 2019 (original question)

We added the following two lines to the incoming synch on our JIRA instance. Please see: https://docs.idalko.com/exalate/display/ED/How+to+synchronize+issue+securityLevel

import com.exalate.basic.domain.hubobject.v1.BasicHubIssueSecurityLevel
issue.securityLevel = new BasicHubIssueSecurityLevel(null, "name", "description")

However, the security level field doesn’t update. The synch-user has permissions to all security levels. There is no error logged.

2

Answer by Francis Martens (Exalate) on 13 September 2019

Hi Benjamin Frei

I had to do some digging - but found out that you have to ensure that the proxy user has the ‘Set Issue Security’ permission

If you set it, it works.

3

Answer by Samip K Banker on 12 September 2019

Benjamin Frei :

Please make sure you have “Security Level” field added to your Create/Edit/Default screen… that is a requirement otherwise setting the Security level will not work.

~Samip

Comments:

Benjamin Frei commented on 12 September 2019

Hi Samip K Banker,

It is. Otherwhise an error would be logged.

Benjamin Frei commented on 12 September 2019

I already discussed this with .

He told me to open a community question.