Issue description formatting got removed after integration

Originally asked by Siddhesh Pawar on 09 February 2022 (original question)


I’ve integrated JIRA with Azure Devops using Exalate.

Now after Synchronization formatting is gone.

eg:

Original Description from Azure Devops

This will be an image1

Italic

  1. Step 1
  2. Step 2

After sync with Jira

This will be an image1 Italic Step 1 Step 2

any idea what must be going around here?